{"ID":5551647,"CreatedAt":"2026-07-02T01:54:51.863792489Z","UpdatedAt":"2026-07-06T19:40:48.224349544Z","DeletedAt":null,"paper_url":"https://arxiv.org/abs/2607.00968","arxiv_id":"2607.00968","title":"Quantifying the Affective Gap: A Zero-Shot Evaluation of LLMs on Fine-Grained Emotion Taxonomies","abstract":"Emotion recognition in natural language is a foundational challenge in affective computing, with critical implications for human-computer interaction, mental health support, and conversational AI. This paper presents a rigorous, unified zero-shot evaluation of three leading commercial large language models: Claude (claude-sonnet-4-6), ChatGPT (GPT-5.4), and Gemini (gemini-2.5-flash). The models were queried through their respective production APIs as of April 2026 on a fine-grained 13-class emotion classification task. Using a stratified 1,000-sentence sample from the boltuix/emotions dataset, which comprises 131,306 sentences across 13 categories, a single uniform prompt with no exemplars was applied identically across all models. Gemini achieves the highest accuracy (39.9%) and macro-F1 score (0.363), followed by GPT-5.4 (38.8%, macro-F1 = 0.291) and Claude (38.0%, macro-F1 = 0.159). All models excel on sarcasm and desire while consistently failing on love, confusion, and shame. McNemar tests reveal no statistically significant pairwise differences (p \u003e 0.10), suggesting convergence at a shared zero-shot ceiling. Claude's markedly lower macro-F1 score exposes a class-imbalance prediction bias. These findings highlight the current limitations of frontier AI systems in zero-shot fine-grained emotion classification.","short_abstract":"Emotion recognition in natural language is a foundational challenge in affective computing, with critical implications for human-computer interaction, mental health support, and conversational AI. This paper presents a rigorous, unified zero-shot evaluation of three leading commercial large language models: Claude (cla...","url_abs":"https://arxiv.org/abs/2607.00968v1","url_pdf":"https://arxiv.org/pdf/2607.00968v1","authors":"Lawrence Obiuwevwi, Krzysztof J. Rechowicz, Jessica M. Johnson, Vikas Ashok, Sachin Shetty, Sampath Jayarathna","published":"2026-07-01T14:04:48Z","proceeding":"cs.CL","tasks":"[\"cs.CL\",\"cs.HC\"]","methods":"[\"Large Language Model\",\"Language Model\"]","has_code":false}
