{"ID":2879589,"CreatedAt":"2026-06-01T04:54:23.091178241Z","UpdatedAt":"2026-06-01T04:54:23.091178241Z","DeletedAt":null,"paper_url":"https://arxiv.org/abs/2508.16788","arxiv_id":"2508.16788","title":"Assess and Prompt: A Generative RL Framework for Improving Engagement in Online Mental Health Communities","abstract":"Online Mental Health Communities (OMHCs) provide crucial peer and expert support, yet many posts remain unanswered due to missing support attributes that signal the need for help. We present a novel framework that identifies these gaps and prompts users to enrich their posts, thereby improving engagement. To support this, we introduce REDDME, a new dataset of 4,760 posts from mental health subreddits annotated for the span and intensity of three key support attributes: event what happened?, effect what did the user experience?, and requirement what support they need?. Next, we devise a hierarchical taxonomy, CueTaxo, of support attributes for controlled question generation. Further, we propose MH-COPILOT, a reinforcement learning-based system that integrates (a) contextual attribute-span identification, (b) support attribute intensity classification, (c) controlled question generation via a hierarchical taxonomy, and (d) a verifier for reward modeling. Our model dynamically assesses posts for the presence/absence of support attributes, and generates targeted prompts to elicit missing information. Empirical results across four notable language models demonstrate significant improvements in attribute elicitation and user engagement. A human evaluation further validates the model's effectiveness in real-world OMHC settings.","short_abstract":"Online Mental Health Communities (OMHCs) provide crucial peer and expert support, yet many posts remain unanswered due to missing support attributes that signal the need for help. We present a novel framework that identifies these gaps and prompts users to enrich their posts, thereby improving engagement. To support th...","url_abs":"https://arxiv.org/abs/2508.16788","url_pdf":"https://arxiv.org/pdf/2508.16788v1","authors":"[\"Bhagesh Gaur\",\"Karan Gupta\",\"Aseem Srivastava\",\"Manish Gupta\",\"Md Shad Akhtar\"]","published":"2025-08-22T20:40:05Z","proceeding":"cs.CL","tasks":"[\"cs.CL\"]","methods":"[\"Reinforcement Learning\",\"Language Model\"]","has_code":false}
