{"ID":2858105,"CreatedAt":"2026-06-01T04:54:23.091178241Z","UpdatedAt":"2026-06-01T04:54:23.091178241Z","DeletedAt":null,"paper_url":"https://arxiv.org/abs/2510.08104","arxiv_id":"2510.08104","title":"Development of Mental Models in Human-AI Collaboration: A Conceptual Framework","abstract":"Artificial intelligence has become integral to organizational decision-making and while research has explored many facets of this human-AI collaboration, the focus has mainly been on designing the AI agent(s) and the way the collaboration is set up - generally assuming a human decision-maker to be \"fixed\". However, it has largely been neglected that decision-makers' mental models evolve through their continuous interaction with AI systems. This paper addresses this gap by conceptualizing how the design of human-AI collaboration influences the development of three complementary and interdependent mental models necessary for this collaboration. We develop an integrated socio-technical framework that identifies the mechanisms driving the mental model evolution: data contextualization, reasoning transparency, and performance feedback. Our work advances human-AI collaboration literature through three key contributions: introducing three distinct mental models (domain, information processing, complementarity-awareness); recognizing the dynamic nature of mental models; and establishing mechanisms that guide the purposeful design of effective human-AI collaboration.","short_abstract":"Artificial intelligence has become integral to organizational decision-making and while research has explored many facets of this human-AI collaboration, the focus has mainly been on designing the AI agent(s) and the way the collaboration is set up - generally assuming a human decision-maker to be \"fixed\". However, it...","url_abs":"https://arxiv.org/abs/2510.08104","url_pdf":"https://arxiv.org/pdf/2510.08104v1","authors":"[\"Joshua Holstein\",\"Gerhard Satzger\"]","published":"2025-10-09T11:40:41Z","proceeding":"cs.HC","tasks":"[\"cs.HC\",\"cs.AI\"]","methods":"[\"Generative Adversarial Network\"]","has_code":false}
