{"ID":2855420,"CreatedAt":"2026-06-01T04:54:23.091178241Z","UpdatedAt":"2026-06-01T04:54:23.091178241Z","DeletedAt":null,"paper_url":"https://arxiv.org/abs/2510.14110","arxiv_id":"2510.14110","title":"DROID: Dual Representation for Out-of-Scope Intent Detection","abstract":"Detecting out-of-scope (OOS) user utterances remains a key challenge in task-oriented dialogue systems and, more broadly, in open-set intent recognition. Existing approaches often depend on strong distributional assumptions or auxiliary calibration modules. We present DROID (Dual Representation for Out-of-Scope Intent Detection), a compact end-to-end framework that combines two complementary encoders -- the Universal Sentence Encoder (USE) for broad semantic generalization and a domain-adapted Transformer-based Denoising Autoencoder (TSDAE) for domain-specific contextual distinctions. Their fused representations are processed by a lightweight branched classifier with a single calibrated threshold that separates in-domain and OOS intents without post-hoc scoring. To enhance boundary learning under limited supervision, DROID incorporates both synthetic and open-domain outlier augmentation. Despite using only 1.5M trainable parameters, DROID consistently outperforms recent state-of-the-art baselines across multiple intent benchmarks, achieving macro-F1 improvements of 6--15% for known and 8--20% for OOS intents, with the most significant gains in low-resource settings. These results demonstrate that dual-encoder representations with simple calibration can yield robust, scalable, and reliable OOS detection for neural dialogue systems.","short_abstract":"Detecting out-of-scope (OOS) user utterances remains a key challenge in task-oriented dialogue systems and, more broadly, in open-set intent recognition. Existing approaches often depend on strong distributional assumptions or auxiliary calibration modules. We present DROID (Dual Representation for Out-of-Scope Intent...","url_abs":"https://arxiv.org/abs/2510.14110","url_pdf":"https://arxiv.org/pdf/2510.14110v1","authors":"[\"Wael Rashwan\",\"Hossam M. Zawbaa\",\"Sourav Dutta\",\"Haytham Assem\"]","published":"2025-10-15T21:29:52Z","proceeding":"cs.CL","tasks":"[\"cs.CL\"]","methods":"[\"Transformer\"]","has_code":false}